# Product

#### Key Features
  
- [Resource planning](/content/product/resource-planning/index.html)
- [Finding resources](/content/product/resource-management-find-people/index.html)
- [Time tracking](/content/product/time-tracking/index.html)
- [Reporting](/content/product/reporting/index.html)
- [Resource management](/content/product/resource-management/index.html)
- [Customizing](/content/product/customizable-app/index.html)
- [Integrating](/content/product/app-integrations/index.html)

#### Basics
  
- [What is Resource Management?](/content/product/what-is-resource-management/index.html)
- [How it works on Salesforce](/content/product/working-with-salesforce/index.html)

#### Solutions For
  
- [Project managers](/content/product/service-delivery-project-managers/index.html)
- [Account managers](/content/product/account-managers-service-sales/index.html)
- [Service delivery teams](/content/product/implementation-teams/index.html)
- [Leadership and c-suite](/content/product/leaders-organization-health/index.html)

#### Is Resource Hero a good fit for your needs?

Take our 5 minute assessment to see if it’s worth it to get on a call and learn more about how we help.

[Take the Quiz](/content/is-resource-hero-right-for-you/index.html)

# Customer Success Story

## CenTrack streamlines time forecasting and project tracking

[Download Case Study](https://appexchange.salesforce.com/partners/servlet/servlet.FileDownload?file=00P4V00000viXs3UAE)

## Backstory

CenTrak’s mission is to help its clients achieve efficiency, and does so by providing robust and scalable location and sensing services. This technology helps large hospitals, senior living communities, and other healthcare providers track medical equipment, staff, and patients in real-time.

##### Industry

Healthcare

##### Employees

200

## Challenge

CenTrak directors manage team members, who are all concurrently working on different projects at various stages of implementation. These team leaders needed a better way to track employees’ time and project status. They also needed a way to accurately forecast estimated hours for upcoming tasks.

## Solution

Resource Hero has changed the game for CenTrak directors:

- Easier time forecasting and tracking
- Approve or adjust proposed time forecasts
- Update and view various steps of each project
- Automatic alerts with project status changes
- Reminders of how much time is remaining per project

## Results

By leveraging Resource Hero as a management tool, CenTrak teams can prepare for meetings with upper management with more speed. The hours spent inputting and analyzing data in Excel are no more. Calculations are a thing of the past. Today, directors can ascertain high-level insights at a glance within Resource Hero, or export the data to share.

##### Increased

- Automated notifications
- Project management abilities
- Client relations
- Profitability

##### Reduced

- Administrative tasks
- Time spent preparing reports

## From the team

Resource Hero saves me a ton of time. Every business wants to keep administrative work to a minimum, and get exposure to the data right away. It’s all about being efficient in how data is collected and presented, and we’re able to achieve that with Resource Hero.

Barak Nissan

Director of Field Service Engineering

CenTrak

## Ready to get started?

Schedule a call to see if Resource Hero is right for you!

[Book now](/content/schedule-a-demo/index.html)